Advanced Search

Journal Navigation

Journal Home

Subscriptions

Archive

Contact Us

Table of Contents

Click here to sign up for SAGE Journal Email Alerts today!

Sign In to gain access to subscriptions and/or personal tools.
Evaluation
This Article
Right arrow Full Text (PDF)
Right arrow References
Right arrow Alert me when this article is cited
Right arrow Alert me if a correction is posted
Services
Right arrow Email this article to a friend
Right arrow Similar articles in this journal
Right arrow Alert me to new issues of the journal
Right arrow Add to Saved Citations
Right arrow Download to citation manager
Right arrowRequest Permissions
Right arrow Request Reprints
Right arrow Add to My Marked Citations
Citing Articles
Right arrow Citing Articles via Google Scholar
Right arrow Citing Articles via Scopus
Google Scholar
Right arrow Articles by Oliver, S.
Right arrow Articles by Gabbay, J.
Right arrow Search for Related Content
Social Bookmarking
Add to CiteULike   Add to Complore   Add to Connotea   Add to Del.icio.us   Add to Digg   Add to Reddit   Add to Technorati   Add to Twitter  
What's this?

Investigating Consumer Perspectives on Evaluating Health Technologies

Sandy Oliver

University of London, UK

Ruairidh Milne

University of Southampton, UK

Jane Bradburn

Consumers in NHS Research, UK

Phyll Buchanan

The Breastfeeding Network, UK

Lynn Kerridge

University of Southampton, UK

Tom Walley

University of Liverpool, UK

John Gabbay

University of Southampton, UK

In a short pilot study we systematically involved healthcare consumers in identifying research topics, and prioritizing, commissioning and reporting evaluations of health technologies. We analysed records of consumers' suggestions for their content and, wherever possible, compared them with suggestions from academics and staff of the UK National Health Service. Consumers tended to highlight issues about patients' views, social contexts, information and support needs, long-term outcomes, and dissemination of research findings to consumers. These issues were usually not addressed by professionals who tended to focus more on technical and economic aspects of the work.

Consumers made unique contributions and brought fresh ideas and skills, which were readily incorporated, into the programme. Their direct involvement promises to better satisfy the information needs of those who use the NHS, and similar approaches may be applied to evaluating other public services.

Key Words: consumer involvement • evaluating public services • health technology assessment • NHS Research and Development programme • partnership • research agenda

Evaluation, Vol. 7, No. 4, 468-486 (2001)
DOI: 10.1177/13563890122209847
Add to CiteULike CiteULike   Add to Complore Complore   Add to Connotea Connotea   Add to Del.icio.us Del.icio.us   Add to Digg Digg   Add to Reddit Reddit   Add to Technorati Technorati   Add to Twitter Twitter    What's this?